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Privacy Policy

IT Partners International Pty Ltd is committed to protecting your privacy. That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized experience. This Privacy Statement (“Statement”) explains how IT Partners International Pty Ltd uses and protects the information we collect.

Throughout this Statement “IT Partners” refers to IT Partners International Pty Ltd including its affiliated companies and subsidiaries (also referred to as “we”, “us”, or “our”).

How much information must you share?

The amount of information we collect depends on you. We collect information needed for secure ordering and customizing your experience. In the case of our online application, we gather more detailed personal information. See below to find out what information is required for what task.

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In some instances, IT Partners automatically collects certain types of information when you visit our websites and through e-mails that we may exchange. Automated technologies may include the use of web server logs to collect IP addresses, "cookies" and web beacons. The collection of this information will allow us to improve the effectiveness of IT Partners websites and our marketing activities.
By using IT Partners websites, associated microsites and mobile applications, you agree to the processing of your information as explained in this Statement. This includes placing cookies on your device as described in the Cookie Notice.

IT Partners websites may contain links to other sites which are outside our control and are not covered by this Statement. We encourage you to review the privacy statement of each website you visit.

We collect personal information to fulfill your requests for products and services and to improve your online experience. We strive to limit the amount of personal information collected to support the intended purpose of the collection.

We may ask you for some or all of the following types of information when you request services, manage accounts, access various content and features or directly visit our websites. This includes, but is not limited to:
•    contact information, such as name, e-mail address, postal address, phone number and mobile number;
•    user name, password, password reminder questions and password answers;
•    communication preferences, such as which newsletters you would like to receive;
•    search queries;
•    contact information about others when you refer a friend to a particular site or service (note: this information is used solely to facilitate requested communications); and
•    information posted in community discussions and other interactive online features.

Cookies: IT Partners collects information during your visit to our website through the use of cookie technology. A cookie is a piece of programming information contained in a very small text file that is placed in your Internet browser or elsewhere on your hard drive. You can control acceptance of cookies by modifying your Internet browser preferences. You have the ability to accept all cookies, to be notified when a cookie is set or to reject all cookies. Please note that, if you choose to block all cookies (including essential cookies) you may not be able to access all or part of our site and may be unable to use those services or engage in activities that require the placement of cookies. IT Partners uses cookies to distinguish you from other users of our website and to help us compile aggregate statistics about usage of our websites.
In addition, on some occasions, IT Partners may use tracking technologies such as web beacons, to collect information about your visits to IT Partners websites. These are small electronic images embedded in web content or e-mail messages and are ordinarily not visible to users. Like cookies, this tracking technology enables us to track pages and content accessed and viewed by users on IT Partners websites. The use of these technologies also helps us to provide you with a positive experience when you browse our websites, and it also helps refine our content and personalize your experience. You can adjust your browser settings to accept or refuse cookies. For more detailed information about cookies, you may wish to visit www.allaboutcookies.org.

Additionally we will collect and use the following information
•    We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
•    Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
•    Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.
•    Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.

Purchase product online from itpartners.com.au

Name, address and payment information, although credit card and PO numbers may be phoned in as an alternative.

E-mail a link to product information to a friend/colleague "Tell a friend"

E-mail address of your friend/colleague and your e-mail address.

Access our Websites through Mobile Devices

If you access our websites on your mobile telephone or mobile device, we may also collect your unique device identifier and mobile device IP address, as well as information about your device's operating system, mobile carrier and your location information.

Engage with IT Partners through Social Media

You can engage with us through social media websites or through features such as plug-ins or applications on IT Partners websites that integrate with social media sites. You may also choose to link your account with us to third party social media sites. When you link your account or engage with us on or through third party social media sites, plug-ins, or applications, you may allow us to have ongoing access to certain information from your social media account (e.g., name, e-mail address, photo, gender, birthday, the posts or the 'likes' you make).

If you post information when you interact with our websites through social media sites, plug-ins or other applications, depending on your privacy settings, this information may become public on the Internet. You can control what information you share through privacy settings available on some social media sites. For more information about how you can customize your privacy settings and how third party social media sites handle your personally identifiable information, please refer to their privacy help guides, privacy statements and terms of use.

How does IT Partners use your personal information?

We use your personal information to offer and administer our services and products. With your consent, we may also use this information for additional purposes.

Is your information used for any other purpose?

We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose. If you become an IT Partners customer, you may receive mailings from your order information which may be analysed as part of our standard business practices.

Will your information be given to any other party?

Your personal information is not shared with any other party. We do not rent, sell or otherwise disclose personal information about our online visitors with unaffiliated third parties for their own marketing use.

What about e-mail?

When you purchase online from IT Partners, we will contact you by e-mail to confirm your order and to update you on the status of your order.

Customer satisfaction

IT Partners is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research. Your participation is voluntary and you may request to remove yourself from future efforts of this kind.

How do we protect your information?

IT Partners has implemented reasonable physical, technical and administrative security standards to protect personal information from loss, misuse, alteration or destruction.
We employ powerful 128/256-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view our Comodo certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Our site security information will appear. For more information, contact your browser's publisher. Your account information and order history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you always have the option to choose unencrypted processing. To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers, Microsoft Internet Explorer, Google Chrome and Firefox. In addition, access to your personal information is restricted within our company to provide maximum security.

How can you access and update your information?

IT Partners takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information in the following ways.


If you have created a profile or account on one of our websites, you can update your contact information after you log into your account.


If you request electronic communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in the communication.

Mobile Devices

If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or the application settings. If you no longer wish to have any information collected by the mobile application, you may uninstall the application by using the uninstall process available on your mobile device.


Contact us at the e-mail or postal address listed in the "Contact Us" section at the bottom of this Statement. Please include your current contact information, the information you are interested in accessing and your requested changes. We will provide you access to the personal information requested, subject to reasonable limitations provided by law, unless it infringes on the privacy of other individuals.
If we do not provide you with access, we will provide you with the reason for refusal and inform you of any exceptions relied upon.

Changes to this Statement

We may update this Statement from time to time. We encourage you to periodically review this Statement so that you will be aware of our privacy practices. This Statement was last updated on September 10, 2015.

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