IT Partners International Pty Ltd is committed to protecting your
privacy. That's because we base our business on the trust you place in
us. The information we collect is gathered to ensure secure ordering and
to provide a more personalized experience. This Privacy Statement
(“Statement”) explains how IT Partners International Pty Ltd uses and
protects the information we collect.
Throughout this Statement “IT Partners” refers to IT Partners
International Pty Ltd including its affiliated companies and
subsidiaries (also referred to as “we”, “us”, or “our”).
How much information must you share?
The amount of information we collect depends on you. We collect
information needed for secure ordering and customizing your experience.
In the case of our online application, we gather more detailed personal
information. See below to find out what information is required for what
In some instances, IT Partners automatically collects certain types of
information when you visit our websites and through e-mails that we may
exchange. Automated technologies may include the use of web server logs
to collect IP addresses, "cookies" and web beacons. The collection of
this information will allow us to improve the effectiveness of IT
Partners websites and our marketing activities.
By using IT Partners websites, associated microsites and mobile
applications, you agree to the processing of your information as
explained in this Statement. This includes placing cookies on your
device as described in the Cookie Notice.
IT Partners websites may contain links to other sites which are outside
our control and are not covered by this Statement. We encourage you to
review the privacy statement of each website you visit.
We collect personal information to fulfill your requests for products and
services and to improve your online experience. We strive to limit the
amount of personal information collected to support the intended purpose
of the collection.
We may ask you for some or all of the following types of information
when you request services, manage accounts, access various content and
features or directly visit our websites. This includes, but is not
• contact information, such as name, e-mail address, postal address, phone number and mobile number;
• user name, password, password reminder questions and password answers;
• communication preferences, such as which newsletters you would like to receive;
• search queries;
• contact information about others when you refer a friend to a
particular site or service (note: this information is used solely to
facilitate requested communications); and
• information posted in community discussions and other interactive online features.
Cookies: IT Partners collects information during your visit to
our website through the use of cookie technology. A cookie is a piece of
programming information contained in a very small text file that is
placed in your Internet browser or elsewhere on your hard drive. You can
control acceptance of cookies by modifying your Internet browser
preferences. You have the ability to accept all cookies, to be notified
when a cookie is set or to reject all cookies. Please note that, if you
choose to block all cookies (including essential cookies) you may not be
able to access all or part of our site and may be unable to use those
services or engage in activities that require the placement of cookies.
website and to help us compile aggregate statistics about usage of our
In addition, on some occasions, IT Partners may use tracking
technologies such as web beacons, to collect information about your
visits to IT Partners websites. These are small electronic images
embedded in web content or e-mail messages and are ordinarily not
visible to users. Like cookies, this tracking technology enables us to
track pages and content accessed and viewed by users on IT Partners
websites. The use of these technologies also helps us to provide you
with a positive experience when you browse our websites, and it also
helps refine our content and personalize your experience. You can adjust
information about cookies, you may wish to visit
Additionally we will collect and use the following information
• We use IP addresses to measure our site traffic and to help provide
a relevant shopping experience. Your IP address is not linked to your
• Referral site - If you come to our site via a link, the location of
the referral is captured. This is used to help us know where our users
• Browser type - This information is captured to help us optimize our
site to match the latest technology used by our customers.
• Movements through our site - We keep track of pages you visit to
help us provide a more personalized and relevant shopping experience.
Purchase product online from itpartners.com.au
Name, address and payment information, although credit card and PO numbers may be phoned in as an alternative.
E-mail a link to product information to a friend/colleague "Tell a friend"
E-mail address of your friend/colleague and your e-mail address.
Access our Websites through Mobile Devices
If you access our websites on your mobile telephone or mobile device, we
may also collect your unique device identifier and mobile device IP
address, as well as information about your device's operating system,
mobile carrier and your location information.
Engage with IT Partners through Social Media
You can engage with us through social media websites or through features
such as plug-ins or applications on IT Partners websites that integrate
with social media sites. You may also choose to link your account with
us to third party social media sites. When you link your account or
engage with us on or through third party social media sites, plug-ins,
or applications, you may allow us to have ongoing access to certain
information from your social media account (e.g., name, e-mail address,
photo, gender, birthday, the posts or the 'likes' you make).
If you post information when you interact with our websites through
social media sites, plug-ins or other applications, depending on your
privacy settings, this information may become public on the Internet.
You can control what information you share through privacy settings
available on some social media sites. For more information about how you
can customize your privacy settings and how third party social media
sites handle your personally identifiable information, please refer to
How does IT Partners use your personal information?
We use your personal information to offer and administer our services
and products. With your consent, we may also use this information for
Is your information used for any other purpose?
We require only the personal information that is needed for safely
processing your online order and for contacting you about your
transactions. It is used exclusively for that purpose. If you become an
IT Partners customer, you may receive mailings from your order
information which may be analysed as part of our standard business
Will your information be given to any other party?
Your personal information is not shared with any other party. We do not
rent, sell or otherwise disclose personal information about our online
visitors with unaffiliated third parties for their own marketing use.
What about e-mail?
When you purchase online from IT Partners, we will contact you by e-mail
to confirm your order and to update you on the status of your order.
IT Partners is committed to providing all customers with a world-class
experience. In order to measure how well we are doing and to better
understand how we can continually improve our product offerings and our
ability to meet your unique requirements, from time-to-time we may
contact you by phone or e-mail and solicit your participation in
research. Your participation is voluntary and you may request to remove
yourself from future efforts of this kind.
How do we protect your information?
IT Partners has implemented reasonable physical, technical and
administrative security standards to protect personal information from
loss, misuse, alteration or destruction.
We employ powerful 128/256-bit encryption technology and Secure Socket
Layers (SSL) in all areas where your personal identity is required. This
is your assurance that our site is authentic and that we're employing
SSL security. You can check this security protection setting within your
browser. To view our Comodo certificate, click on the image of the
closed lock or the solid key at the bottom of your browser. Our site
security information will appear. For more information, contact your
browser's publisher. Your account information and order history are kept
behind our firewall on separate servers. All transaction information is
processed under encrypted channels, although you always have the option
to choose unencrypted processing. To be sure you have the most
protection available, be sure to download the latest version of today's
most popular browsers, Microsoft Internet Explorer, Google Chrome and
Firefox. In addition, access to your personal information is restricted
within our company to provide maximum security.
How can you access and update your information?
IT Partners takes reasonable steps to keep your personal information
accurate and complete. You can access or update your personal
information in the following ways.
If you have created a profile or account on one of our websites, you can
update your contact information after you log into your account.
If you request electronic communications, such as an e-newsletter, you
will be able to unsubscribe at any time by following the instructions
included in the communication.
If you previously chose to receive push notifications on your mobile
device from us but no longer wish to receive them, you can manage your
preferences either through your device or the application settings. If
you no longer wish to have any information collected by the mobile
application, you may uninstall the application by using the uninstall
process available on your mobile device.
Contact us at the e-mail or postal address listed in the "Contact Us"
section at the bottom of this Statement. Please include your current
contact information, the information you are interested in accessing and
your requested changes. We will provide you access to the personal
information requested, subject to reasonable limitations provided by
law, unless it infringes on the privacy of other individuals.
If we do not provide you with access, we will provide you with the
reason for refusal and inform you of any exceptions relied upon.
Changes to this Statement
We may update this Statement from time to time. We encourage you to
periodically review this Statement so that you will be aware of our
privacy practices. This Statement was last updated on September 10,